Fireplace, Outdoor Living & Patio FAQs | Earth Energy’s Hearth & Patio – Tucson, AZ
Welcome to our Frequently Asked Questions page. Whether you’re exploring fireplace options, designing your outdoor kitchen, or upgrading your hearth, we’re here to help you make informed, confident decisions. Below you'll find answers to common questions our customers ask.
What Types of Fireplaces Do You Offer?
We carry a wide selection of fireplaces, including gas, wood-burning, electric, and vent-free models. Each offers a different aesthetic and functionality. Whether you want the clean convenience of gas, the charm of real wood, or the flexibility of electric, our team can help you choose the best fit for your home and lifestyle.
What’s the Difference Between a Fireplace and an Insert?
A fireplace is generally built into the wall and often requires more construction. A fireplace insert is designed to fit into an existing wood-burning fireplace to improve efficiency, heat output, and ease of use—all without a full remodel. Inserts come in gas, wood, and pellet models.
Do You Offer Custom Outdoor Kitchens or Islands?
We work closely with your landscaper/hardscaper designing your outdoor kitchen where we offer a wide range of BBQ grills, side burners, doors to drawers, sinks to refrigerators and much more to choose from.
Can I See the Products in Person Before Buying?
Absolutely. We highly recommend visiting our Tucson showroom to explore. While we cannot display every brand and model of fireplace we carry, we do have over 55 active displays and dozens of static displays.
What Brands Do You Carry?
We proudly carry top-tier brands including: Fireplaces & Inserts: Heatilator, Heat & Glo, Stellar Hearth, Flare, Monessen, Golden Blount, Woodbridge, Mendota and European Home.
Wood and Pellet Stoves: Vermont Castings, Quadra-Fire and Harman
Grills (no “islands”) : Napoleon, Luxor, Allegra and more
(we offer the components to go into the islands but we don’t actually sell “islands” if that makes sense.)
Fire Pits, Burners and Media: The Outdoor Plus, HPC, The Outdoor GreatRoom Company and Athena
Electric Fireplaces: SimpliFire, Modern Flames and Dimplex
Fireplace Doors and Screen: Design Specialties, Thermorite and Cascade Coil
Do You Offer Installation Services?
Yes—our factory-trained technicians handle installation for most fireplaces, stoves, and outdoor appliances. We also work closely with contractors, designers, and builders throughout the process to ensure safe, code-compliant, and beautiful results.
Do You Service Existing Fireplaces or Grills?
We do offer repair and maintenance services for many of the brands we carry. If you're unsure whether we can service your existing fireplace, stove, or grill, give us a call at (520) 888-8867, and we’ll be happy to assist.
Please be sure to have your model and serial number on hand for us to determine if the unit you own is one we are able to service. Fromthis information we'll able to know every detail necessary.
Can You Help With Design Decisions?
Definitely. Whether you're a homeowner doing a remodel or a designer working on a new build, our staff can collaborate on design choices to ensure your fireplace, island, or patio feature blends beautifully into your space.
How Can I Get a Quote or More Information?
The easiest way to get started is to call us at (520) 888-8867 or visit our Tucson showroom. You can also reach out through our website’s contact form, and one of our team members will follow up to answer your questions.
What Areas Do You Serve?
We proudly serve Tucson, Oro Valley, Marana, Green Valley, SaddleBrooke, Vail, Sahuarita, Nogales, and other Southern Arizona communities. Not sure if we service your area? Call us—we’re happy to help.
Still Have Questions? Let’s Talk.
Our team at Earth Energy’s Hearth & Patio is here to answer any questions and guide you every step of the way—from product selection to installation and beyond.
Call us at
(520) 888-8867 or
visit our showroom to get expert advice and see our wide selection of hearth and patio products in person.




